Quality & Compliance
Our unwavering commitment to safety, efficacy, and regulatory excellence
Quality Policy
Quality is the foundation of everything we do. We are committed to maintaining the highest standards in pharmaceutical distribution to ensure patient safety and healthcare excellence.
- Continuous improvement of our Quality Management System
- Strict vendor qualification and product inspection protocols
- Regular staff training on GSDP and compliance requirements
- Full traceability of pharmaceutical products from receipt to delivery
Our Quality Management System is certified to international ISO 9001:2015 standards, ensuring consistent quality and continuous improvement in all our operations.
We strictly adhere to Good Storage and Distribution Practices (GSDP) as mandated by WHO and Iraqi Ministry of Health regulations for pharmaceutical products.
All our products are duly registered with the Iraqi Ministry of Health, ensuring full legal compliance and regulatory approval for distribution.
We maintain the highest ethical standards in all our business dealings, with zero tolerance for bribery, corruption, or any unethical practices.
Patient Safety First
We take medication safety seriously. Our pharmacovigilance system actively monitors, detects, and reports adverse drug reactions to ensure the highest level of patient protection.
Report an Adverse Event
safety@novasb.com